Your Questions, Answered
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Colada Joe has a 7-day return policy. You may request a refund of your product within 7 days after receiving your item.
To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.You will be responsible for all shipping and handling charges on returned items at your own risk. To start a return, you can contact us at brew@coladajoecafe.com and we will send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.
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Our coffee is crafted to be versatile for espresso or any brewing style.
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Our coffee is best enjoyed fresh, but when stored properly:
Ground coffee: stays fresh for 3–5 months
Whole bean coffee: stays fresh for 5–7 months
For best results, store your coffee in a cool, dry place and keep the bag tightly sealed between brews.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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Yes! We’d love to explore wholesale opportunities with you.
Please contact us at brew@coladajoecafe.com to learn more about wholesaling and see if we’re a good fit.